Clarity vs. Doubt and Confusion

So I'm stressing about work again - you'd think I'd be done with that by now, wouldn't you?

It's another day, and another way to analyze how this whole thing is going. I've come to realize that my client doesn't seem to know how to write stuff down. Honestly. It's like it's foreign to him.

Throughout my days at work, I get interrupted with his ideas, as he tells me either about how something is broken, how it is possibly broken or a new feature he or a customer wants. While it doesn't seem so bad, remember, I try to stay busy throughout the day. So, for me to be working and be completely taken off-guard with his interruptions proves to be quite annoying. If he could write it up and then set it on the stack, it'd be fine.

Case in point
This morning, immediately after I got to work, I had an email from him about how there were 800 missing users. Talk about taking me off-guard. Turns out that an email from a couple weeks back that stated, "Please give all users the password 'abcd'" was actually to be interpreted "Please add all agents that don't currently have user accounts and assign them the password 'abcd'". If you work in IT, or even if you don't, you can see how this would be interpreted. So this morning, he's all on my case, telling me, "Josh, that's not what the customer wanted - you told him it was done." Done to the letter of the email? Yes. Done as he desired but didn't express? No.

Clarity in the email would have been great. Documentation or something that would describe what's desired - what the end result would be.

I'm glad God isn't like this. He's given us tons of documentation about how He wants it all to turn out - we should end up looking like Jesus to someone that doesn't know our name or face. It's well written, it's tried and true, and it's only doable through God.

We work with God on it, believing, asking, seeking, knocking, experiencing. Even on the smaller scale things, He makes sure His people know exactly what's required of them. He doesn't skimp on detail in the old testament or in the new - He simply tells us outright.

I like that.